kiriky's Responsible Gaming — Your Safety Is Our Priority
kiriky believes that healthy entertainment is the best entertainment. Play by following our safety tools and guidelines, set your limits, and always stay responsible.
Why is responsible gaming important?
Online gaming and betting can be an enjoyable form of entertainment — but it stays healthy only when you play within your own limits. kiriky places the highest importance on the wellbeing and safety of every player in Bangladesh. Our responsible gaming policy ensures that fun on our platform never turns into a problem.
Gambling is not a source of income — it is a form of entertainment. Players sometimes invest more money than they should in the hope of winning or recovering losses. kiriky wants every player to play with enjoyment and awareness.
Our commitment
To build a culture of responsible gaming at kiriky, we follow a number of effective tools and policies:
- Account registration is available only to those aged 21 and above
- The ability to set personal deposit limits
- The option to take a voluntary temporary break or self-exclusion
- 24/7 live chat support in Bengali
- Active monitoring to detect problematic gaming
Our protection tools
You can set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, lowering it takes effect immediately and increasing it takes effect after 72 hours.
If you feel you need a bit of a rest, you can take a temporary break of between 24 hours and 30 days. During this time it will not be possible to log in to or deposit into your account.
If you are experiencing a long-term problem, you can remove yourself from the platform for a set period or permanently. During self-exclusion the account cannot be recovered.
From your account dashboard you can view your complete betting history, win/loss statistics, and deposit records at any time — helping you make informed decisions.
If you have any concerns about gaming, let our live chat team know in Bengali at any time. Our specialist team will help you make the right decision.
kiriky strictly follows the 21+ age rule. Age verification is mandatory at registration. If a minor uses your device, use parental control software.
How to use the tools
Setting limits from account settings
After logging in to kiriky, you will find the "Responsible Gaming" option in your profile menu. From there you can easily set deposit limits, loss limits, session time limits, and time-outs. Any changes take effect immediately.
Support via live chat
If you have difficulty accessing settings, contact our 24/7 live chat. Our Bengali-speaking support team will help you activate self-exclusion, change limits, or pause your account.
Request by email
You can also email [email protected] to request self-exclusion or account closure. Our team will process your request within 24 hours and send a confirmation.
Regular reports and alerts
If there is a significant change in your gaming pattern, kiriky will automatically alert you. A monthly spending summary is sent to your registered email so you can stay informed.
Warning signs of problematic gaming
If any of the following signs appear, use responsible gaming tools or contact us:
A tendency to invest more money to recover losses after a loss.
Spending more time on gaming than with family, friends, or work.
Playing beyond your set budget and continuing to game by borrowing or taking on debt.
Failing to stop or reduce gaming despite trying, and feeling restless.
Lying to or hiding gaming activity from family or friends.
Using gaming as an escape from stress, loneliness, or frustration.
Remember
If you notice these signs, do not blame yourself — this is a common problem that has a solution. Use responsible gaming tools and contact the kiriky support team if needed.
For adults only
The minimum age to participate at kiriky is 21. We follow a strict age verification process to prevent minors from using the gaming platform. Parents, please install parental control software on your devices.
Healthy gaming tips
Do
- Play only for entertainment — keep in mind there is no guarantee of winning.
- Set a fixed budget in advance and stick to it.
- Take regular breaks and spend time with family and friends.
- Review your gaming history regularly.
- Avoid playing when you are feeling mentally unsettled.
Don't
- Do not play with borrowed money or someone else's money.
- Do not invest more in an attempt to recover losses.
- Do not play under the influence of alcohol or anything else.
- Do not think of gaming as a primary source of income.
- Do not allow minors to use your account.
Time management
Always keep track of how long you are spending on gaming. Avoid long uninterrupted sessions. Using kiriky's session time limit tool, you can set a maximum time limit yourself, after which you will be automatically logged out.
Need help?
Is gaming causing problems in your life? kiriky's specialist support team is always by your side. Contact us in Bengali — your identity will be kept completely confidential.
Responsible Gaming — FAQ
The minimum age to participate at kiriky is 21. Age verification is mandatory at registration. If anyone under age attempts to open an account, their registration will be cancelled.
After logging in to kiriky, open the "Responsible Gaming" option in your profile menu. From there you can set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately; increasing a limit requires a 72-hour waiting period.
Self-exclusion is a protective measure through which you can remove yourself from the kiriky platform for a set period or permanently. During this time it will not be possible to log in to or deposit into the account. To activate it, make a request through account settings or via live chat or email.
Any remaining balance in your account remains protected after self-exclusion is activated. Withdrawal can be completed after the exclusion period ends or through the support team.
A time-out is a short-term break — typically from 24 hours up to 30 days. During this period the account is inactive but reactivates automatically once the period ends. Self-exclusion is more serious and longer-term — typically 6 months, 1 year, or permanent — and cannot be reversed before the period ends.
kiriky treats gaming addiction as a serious issue. Our support team is available 24/7 on live chat to provide guidance in Bengali. We can also help by activating self-exclusion, closing your account, or reducing your deposit limit to zero.
Install parental control software on your device. Never share your kiriky account password with others. Log out immediately after each session. Use a screen lock on your device. If you have any concern, let us know via live chat and we will help secure the account.
Play responsibly, enjoy the fun
Enjoy your favourite games in a safe environment at kiriky. Our support team is always by your side for any question.